At CDesk Solutions, we stand by the quality and functionality of our code snippets. If any purchased code snippet does not work on your store, we offer a 3-day money-back guarantee under the following conditions:
- Issue Verification: The customer must provide sufficient access (such as temporary store access or necessary credentials) to allow us to diagnose the problem.
- Troubleshooting Time: We require reasonable time to identify and resolve the issue before processing a refund.
- Refund Eligibility: If the issue cannot be resolved within the given timeframe, a full refund will be issued.
- Exclusions: Refunds will not be provided for issues arising due to conflicts with third-party apps, custom theme modifications, or failure to provide the required access for troubleshooting.
For any refund requests, please contact us at care@cdesksolutions.com within 3 days of purchase.
