Effective date: 8 October 2026
Last updated: 8 October 2026

1. About These Terms

These Terms and Conditions (“Terms”) govern your access to and use of:

  • The Store CDS website at store.cdesksolutions.com;
  • Digital products, code snippets, themes and related services sold through Store CDS;
  • The MyDigiStore/CDesk business-management, billing, invoicing and inventory software;
  • Optional integrations, including WhatsApp services provided through Meta.

Store CDS and MyDigiStore/CDesk are operated by CDesk Solutions (“CDesk,” “we,” “us,” or “our”).

By purchasing, accessing or using our products or services, you agree to these Terms and our Privacy Policy.

If you use the services on behalf of a business, you confirm that you are authorized to accept these Terms for that business.

2. Services

CDesk may provide features including:

  • Product and inventory management;
  • Batch and expiry tracking;
  • Customer and supplier management;
  • Sales and purchase records;
  • Invoices, quotations, receipts and PDF documents;
  • Payments, expenses, ledgers and reports;
  • Data import and export;
  • User access and business settings;
  • Optional WhatsApp Business integration;
  • Digital code snippets, themes, sections and implementation services.

Features may vary according to the product, version, installation or plan purchased.

3. Accounts and Authorized Users

You are responsible for:

  • Providing accurate registration information;
  • Keeping login credentials confidential;
  • Restricting access to authorized users;
  • Assigning appropriate roles and permissions;
  • All activity occurring under your account;
  • Promptly informing us of suspected unauthorized access.

You must not share administrator credentials publicly or use another person’s account without authorization.

4. Business Data

You retain ownership of the business data you enter into the application.

You grant CDesk a limited right to host, process, reproduce and transmit that information only as necessary to:

  • Provide the software and requested functionality;
  • Generate documents and reports;
  • Maintain security and backups;
  • Provide support;
  • Comply with applicable law.

You are responsible for the accuracy, legality and appropriateness of the information entered into the application.

5. Customer Consent and Communications

If you store customer information or communicate with customers using the software, you are responsible for:

  • Having a lawful basis to collect and use that information;
  • Providing required privacy notices;
  • Obtaining required consent;
  • Honouring opt-out and deletion requests;
  • Ensuring that phone numbers and contact information are accurate;
  • Complying with applicable marketing, telecommunications, privacy and consumer-protection laws.

You must not use the service for spam, harassment, deceptive communications, unlawful marketing or messages prohibited by Meta or WhatsApp policies.

6. WhatsApp Integration

WhatsApp integration is optional and depends on third-party services operated by Meta and WhatsApp.

When using WhatsApp features, you agree that:

  • You are authorized to connect the relevant Meta Business Portfolio, WhatsApp Business Account and phone number;
  • You will follow the WhatsApp Business Terms, Messaging Policy, Commerce Policy and applicable laws;
  • You will send messages only to recipients you are lawfully permitted to contact;
  • You are responsible for message content, templates, recipients and timing;
  • Meta may independently review, restrict, suspend or disable accounts, numbers, templates or messaging;
  • Message delivery is not guaranteed;
  • CDesk does not control Meta’s review, eligibility, rate limits, quality rating, template approval, pricing or availability.

Where Meta offers Coexistence for an eligible existing WhatsApp Business number, you may choose that option. If it is unavailable, a new or dedicated number may be required.

CDesk will not intentionally migrate, replace or disconnect an existing WhatsApp Business number without an authorized user initiating and approving the applicable process.

7. Manual and Automated Messages

The application may allow an authorized user to manually send an invoice or document through WhatsApp.

Automated reminders or notifications may be offered separately. Automated messaging will operate only when enabled and configured by the business, subject to system settings and third-party availability.

You remain responsible for:

  • Selecting appropriate recipients;
  • Ensuring message accuracy;
  • Using approved templates where required;
  • Obtaining consent;
  • Monitoring replies and opt-out requests;
  • Disabling automation when it is no longer appropriate.

8. Third-Party Services

Our services may connect to third parties such as:

  • Meta and WhatsApp;
  • Payment gateways;
  • Hosting providers;
  • Email providers;
  • Analytics or security services;
  • Other integrations selected by you.

Third-party services are governed by their own terms and policies. We are not responsible for their independent decisions, outages, policy changes, pricing, data practices or service restrictions.

The failure of a third-party integration does not entitle you to misuse, reverse-engineer or bypass that third party’s systems.

9. Fees and Billing

Fees may include:

  • Software purchase or subscription fees;
  • Installation or customization charges;
  • Support or maintenance charges;
  • Hosting charges;
  • Third-party usage or messaging charges;
  • Taxes required by law.

WhatsApp or Meta messaging charges may be:

  • Paid directly by the customer to Meta;
  • Included in a CDesk plan;
  • Billed separately by CDesk;
  • Handled through another arrangement disclosed before activation.

The applicable billing method will be communicated before paid messaging is enabled.

Unless otherwise stated, fees are non-transferable. Refund eligibility is governed by the refund policy published on our website and any mandatory consumer-protection law.

Failure to pay applicable charges may result in limitation or suspension of paid features.

10. Digital Products and Licence

Unless a product page states otherwise:

  • Digital code, snippets, themes or sections are licensed for use on one store or website;
  • You may modify them for your own licensed installation;
  • You may not resell, redistribute, sublicense, publish or claim the original product as your own;
  • Each additional store or installation may require an additional licence;
  • Customization beyond the purchased product’s stated scope may require additional payment.

Ownership of our source code, designs, documentation, branding and other intellectual property remains with CDesk or the applicable rights holder.

11. Acceptable Use

You must not:

  • Use the service for unlawful, fraudulent or deceptive activity;
  • Send spam or unauthorized bulk messages;
  • Violate the rights or privacy of another person;
  • Upload malicious code or attempt unauthorized access;
  • Circumvent security, access controls, usage limits or payment controls;
  • Interfere with the service or other users;
  • Reverse-engineer protected parts of the service except where applicable law expressly permits it;
  • Use our name, logo or Meta integration in a misleading way;
  • Connect an account, number or business asset you do not control or have permission to manage.

We may restrict or suspend access where reasonably necessary to protect users, systems, third parties or legal compliance.

12. Backups and Data Export

You are responsible for maintaining appropriate backups and exports of important business data.

Where the software provides backup or export tools, you should use them regularly and store copies securely.

Unless a separate agreement expressly states otherwise, CDesk does not guarantee that every deleted, corrupted or lost record can be recovered.

Before major upgrades, migrations or configuration changes, you should create and verify a current backup.

13. Software Updates

We may provide updates to:

  • Correct defects;
  • Improve security;
  • Maintain compatibility;
  • Add, change or remove functionality;
  • Comply with third-party or legal requirements.

An update may require changes to hosting, PHP, database, browser, operating system or third-party configuration.

You should not install unverified modifications or overwrite production files without maintaining an appropriate backup and recovery point.

14. Availability and Support

We aim to provide reliable software and reasonable support, but we do not guarantee uninterrupted or error-free availability.

Service may be affected by:

  • Scheduled maintenance;
  • Internet or hosting failures;
  • Third-party outages;
  • Meta or WhatsApp restrictions;
  • Device or browser incompatibility;
  • Customer configuration;
  • Events beyond our reasonable control.

Support scope and response times depend on the purchased product, plan or separate agreement.

15. No Accounting, Tax or Legal Advice

The application provides record-keeping, calculation and reporting tools. It does not provide legal, tax, accounting or financial advice.

You are responsible for:

  • Reviewing invoices, taxes and reports;
  • Configuring applicable tax rates;
  • Maintaining legally required records;
  • Consulting qualified professionals where appropriate;
  • Complying with local invoicing, accounting and tax requirements.

16. Security Responsibilities

We use reasonable measures intended to protect the service, but you must also:

  • Use strong passwords;
  • Protect administrator accounts;
  • Limit access to authorized personnel;
  • Keep devices and browsers secure;
  • Protect downloaded backups and exported files;
  • Avoid sharing access tokens or application secrets;
  • Notify us promptly about suspected security incidents.

17. Disclaimer of Warranties

To the extent permitted by law, the services are provided on an “as available” basis.

We do not guarantee that:

  • Every feature will meet every business requirement;
  • The service will always be uninterrupted or error-free;
  • Every third-party integration will remain available;
  • Meta or WhatsApp will approve any account, number, template or message;
  • All imported or user-entered information will be accurate;
  • Software will be compatible with every device, theme, plugin or hosting configuration.

Nothing in these Terms excludes rights that cannot legally be excluded.

18. Limitation of Liability

To the extent permitted by law, CDesk will not be liable for indirect, incidental, special or consequential loss, including loss of profits, business opportunities, goodwill or data, arising from:

  • Use or inability to use the service;
  • Incorrect user-entered data;
  • Unauthorized account access caused by the customer;
  • Third-party outages or policy decisions;
  • Meta or WhatsApp restrictions;
  • Failure to maintain backups;
  • Unapproved modifications or incompatible software.

Where liability cannot be excluded, our total liability will be limited to the amount paid to CDesk for the affected product or service during the preceding 12 months, unless applicable law requires otherwise.

19. Indemnity

To the extent permitted by law, you agree to indemnify and hold CDesk harmless from claims, losses or expenses arising from:

  • Your unlawful use of the service;
  • Messages or content sent by you;
  • Your violation of privacy, marketing or communications law;
  • Your violation of Meta or WhatsApp policies;
  • Information entered or uploaded without appropriate authority;
  • Your violation of these Terms or another person’s rights.

20. Suspension and Termination

You may stop using the service or request account closure, subject to outstanding charges and legal-retention obligations.

We may suspend or terminate access where:

  • Fees remain unpaid;
  • The service is used unlawfully;
  • The account creates a security risk;
  • Third-party policies are violated;
  • Continued access could harm CDesk, users or third parties;
  • Required by law or a third-party platform.

Where reasonably possible, we will provide notice and an opportunity to resolve the issue.

Termination may disable access to hosted information. You should export required records before termination whenever possible.

21. Data Deletion

Data deletion is handled according to our Privacy Policy.

Requests can be submitted to:

cdesk53@gmail.com

Use the subject:

Data Deletion Request – MyDigiStore/CDesk

We may verify the requester’s identity and authority before deleting or disconnecting an account.

22. Changes to the Services or Terms

We may update the services or these Terms to reflect:

  • New functionality;
  • Security requirements;
  • Legal requirements;
  • Changes to pricing;
  • Third-party platform requirements;
  • Operational changes.

Updated Terms will be published at this URL with a revised date. Continued use after the effective date constitutes acceptance where permitted by law.

23. Governing Law and Disputes

These Terms are governed by the laws of India.

Subject to applicable consumer-protection law, courts with jurisdiction over Deesa, Gujarat, India will have jurisdiction over disputes arising from these Terms or the services.

Before starting formal proceedings, the parties should attempt in good faith to resolve the dispute by contacting each other.

24. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

Failure to enforce a provision does not waive our right to enforce it later.

25. Contact Information

CDesk Solutions
Email: cdesk53@gmail.com
Telephone: +91 97267 76515
Address: 15 Ananta Residency, Opposite Jalaram Bunglow, Raanpur road, Deesa, Gujarat, India